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What to look for while choosing an elevator service and maintenance company?

Date:: 22/11/22

What would be your worst nightmare when you stay on the 20th floor of a building? An “out of order” sign taped to its elevators! The most crucial part of elevator systems in our buildings begin after the lift is installed - its maintenance.

With Schindler’s adaptive elevator maintenance process, you can stop worrying about “out of order elevator”. A regular maintenance and health check-up of the elevator helps to periodically assess and enforce protective mechanisms to your elevator machinery to avoid emergency breakdowns and prolong the life and overall performance of the elevator.

With several elevator service providers out there, it becomes difficult to choose one service and maintenance company that best suits your requirements.

Here are 5 key things to look out for when choosing an elevator service and maintenance company

1. Do they have prior experience and expertise?

A company’s prior experience, expertise, and work will tell you about the kind of service they provide and the value they add to their customer’s experience.

2. What are their safety standards and precautions?

For safety precautions, it is important that you hire a service company that is fully certified. It is crucial to know they follow all the safety guidelines and standards to ensure the optimum security of your people.

3. Are they well-equipped with the latest technologies?

Look for technologies that will make yours and your tenant’s life easy, such as, destination control systems, communicative elevators driven by IoT systems, etc. Also, go with teams that offer futuristic installation and maintenance techniques.

4. Do they have skilled technicians?

Ensure the company has well-trained, skilled and experienced technicians who can understand your elevator requirements and provide the best engineering solutions to keep your system running smoothly.

5. Do they have 24/7 service?

You never know when you may need emergency repairs. Look for a company that provides 24/7 customer support so that you’re never left stranded waiting for a response. You should have the peace of mind that your need will be attended to at any time of the day.

Why Choose Schindler?

Schindler ticks all the boxes of the key things you should look out for while choosing your elevator service and maintenance company.

Schindler India has been providing repair and maintenance services to keep your equipment running safely and reliably for the past 24 years. The annual maintenance contracts offered by Schindler can be customised individually to meet your specific building requirements, equipment conditions, and more.
Schindler’s Customer Service Network is staffed with trained associates to help you 24/7 when you need to call for service.
Schindler prides itself in servicing with the original equipment manufacturer and providing genuine parts and spares manufactured in India at a world class elevator and escalator facility at Chakan, Pune.
Schindler has only the best-trained technicians in the industry who spend a considerable amount of time honing their skills at Schindler’s world class training facilities at Mumbai, Pune, Noida and Bangalore.
Schindler technicians are equipped with Schindler FieldLink that allows them to access repair history, technical data, trouble-shooting guide, repair routines, etc. and their years of experience in the field, they are capable of providing expert engineering support on the local, regional and national level to keep your systems moving.
Customer and product safety are a top priority at Schindler. Our commitment to service excellence assures adaptive maintenance programs with state of the art technology and highly trained technicians. Choosing Schindler means fewer callbacks and fewer inconveniences for your tenants and guests.

Choosing a service maintenance company can be daunting but once you have the right one, you have the assurance of the safety of your tenants and guests. These 5 key elements should help you narrow down the right choice for you!

Looking to choose Schindler?
Schedule a free Pre-Visit today!
Our team will survey your lift and help you choose the best service package.

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